Privacy Policy for Indie Shine

At Indie Shine, located at 65 St. Stephen's Green, Dublin, D02 K710, Ireland, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, use our services, or make a booking with us.

1. Information We Collect

We collect various types of information to provide and improve our car wash services and online booking experience.

• Personal Identification Information: This includes your name, email address, phone number, and vehicle details (make, model, license plate number) when you book a service or contact us.
• Transaction Data: Details about services you purchase from us, including booking times, dates, and payment information (though we do not directly store full payment card details; these are processed securely by third-party payment providers).
• Usage Data: Information about how you access and use our site, such as your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Location Data: If you allow us, we may collect information regarding your general location to provide localized services or offers.

2. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our car wash services, including processing your bookings and fulfilling service requests for premium exterior wash, interior vacuuming, tire shining, waxing, and detailing packages.
• To notify you about changes to our services or terms.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support and respond to your inquiries.
• To monitor the usage of our site and understand how our services are used.
• To detect, prevent, and address technical issues.
• To send you marketing and promotional communications about services we offer that may be of interest to you, based on your preferences.

3. Legal Basis for Processing Personal Data Under GDPR

We process your personal data under the following legal bases:

• Performance of a Contract: The processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., booking a car wash service).
• Consent: Where you have given explicit consent for us to process your personal data for one or more specific purposes (e.g., for direct marketing).
• Legitimate Interests: The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms. This includes improving our services, preventing fraud, and ensuring network and information security.
• Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject.

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party companies and individuals who facilitate our service, perform service-related services, or assist us in analyzing how our service is used (e.g., payment processors, hosting providers, analytics services).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We ensure that all third parties protect your data in accordance with this policy and relevant data protection laws.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Indie Shine relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below.

7. Security of Data

The security of your data is important to us. We implement and maintain appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, firewalls, and secure socket layer technology (SSL). However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

8. Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our site prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise any of your data protection rights, please contact us:

• Company: Indie Shine
• Address: 65 St. Stephen's Green, Dublin, D02 K710, Ireland
• Phone: +353822177028

Last updated: [Current Date]